We are operating, as a permitted business in the Road Transport (passenger and freight) category, with a COVID Safe Plan.
We’ve received detailed advice from DHHS today (August 6) stating removals services can continue operating during the lockdown period.
We are able to complete these jobs:
1:- Changing your ordinary place of residence (including to or from a storage facility for this purpose).
2:- Receiving a delivery from an open and authorized business.
3:- Outside of this, we need you to call DHHS and get a call reference stating your move is permissible
Otherwise, moves will need to be postponed until after September 13, or canceled.
If current bookings are affected by the updated advice, the contact person will be notified by our office ASAP.
We’re currently operating as a contactless service
We’re operating a modified, contactless service, which aims to minimize the risk of viral transmission. It’s our only service offering at this point in time and requires extra steps from customers and our movers.
What we need from you:
An exact inventory
Instructions for access to each property.
Cleaned and prepared property and goods.
Note on assisting our movers: Under normal circumstances, we allow customers to assist with the handling of items to speed up the moving process. This is not an option at the current time. As a result, all one-mover bookings must only list items that can be safely handled by a single person.
We reserve the right to leave any job where our movers feel at risk, as this is a public health issue.
Covid-19 Precautionary Measures Implemented at Team Removals.
At Team Removals we take the threat of Covid-19 very seriously. Therefore we have implemented strict new measures for our staff to ensure the safety of other team members as well as our valued clients and the wider community.
Instructions Given to Our Staff
Trucks will be assigned to staff who have their own transport to the office.
On arrival to the depot, the removalists will not interact with the office staff. The forklift driver will not be in direct contact with the office staff or the removalists.
Team members have not collected at the office anymore.
All removalists will be assigned to permanent teams and they may not deviate from these teams.
Removalists will not attend the office where possible.
In the event that they have to attend the depot, they may not enter the office. If they must enter the office, they must announce their arrival in advance, not shake hands, not stand close to each other and make sure they are using the hand sanitizer provided.
If staff need to collect materials, the materials will be collected from the shed in a drive-by manner, that means they will not attend the office, but they will collect the items they need, and go straight home with the truck.
Job sheets will be distributed daily through WhatsApp Groups. If ICRs are required, we will arrange for these to be distributed through a method TBC.
As part of this effort to contain the spread of this virus, Team Removals is instructing all staff to avoid public places.
This instruction extends to meeting up with other permanent teams. Different teams are not be meeting up.
Anyone team members found to be blatantly ignoring these strict instructions will be stood down from duties until such a time that this virus is declared to be under control.
Additionally, All Staff are Instructed to Follow These Guidelines
Wash their hands regularly. We recommend maintaining this practice regularly by setting a repeating timer on the phone/watch.
Regularly and thoroughly clean their hands with an alcohol-based hand rub or wash them with soap and water – We will be
requesting that they have soap and towels available.
Maintain Social Distancing at all times
Maintain at least 2 meters (6 feet) distance between themselves and anyone else where possible.
Avoid touching their eyes, nose, and mouth
Practice Respiratory Hygiene, i.e to cover their mouth and nose with their bent elbow or tissue when they cough or sneeze.
Then dispose of the used tissue immediately.
If they have fever, cough and difficulty breathing, seek medical care early
Stay home if they feel unwell. If they have a fever, cough and have difficulty breathing, they need to seek medical attention
Follow the directions of their local health authority
Questions or concerns?
As always, if you have any questions or concerns, give our office a call on 0452669001 or email firstname.lastname@example.org